Booking.com Customer Service Center (Shanghai) Co., Ltd., Logo
Booking.com Customer Service Center (Shanghai) Co., Ltd., Logo
Junior Customer Service Manager
Full-time15K - 20K RMB per monthShanghai
Booking.com Customer Service Center (Shanghai) Co., Ltd.,
Refresh at 7 months ago 1200 views

Job Responsibilities

Work hours per week: 40

Job Requirements

Proven people management skills, including experience of managing large teamsResults focusedFlexibility, able to work various shifts if requiredLeadership flair with the skill to motivate others to perform and exceed expectations3 years contact centre experience preferred, not a mustProfessional, proactive, positive and “can-do” attitudeCommunication skills (written and verbal) in the local language a mustProficient in EnglishAnalytical skillsDegree educational level or equivalent further educationTravel is required (20-30%)

Required Languages

Job Details

Position type

Customer service

Experience

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