Job Responsibilities

1，Assist in Overseas Market Promotion Participate in the development of cross-border business, including but not limited to providing operational support for cross-border e-commerce platforms, promoting overseas social media accounts, etc., and actively expand overseas customer resources. Customer Order Management, 2，Track the entire delivery process of customer orders, and closely communicate and coordinate with relevant departments such as logistics and production to ensure that orders are delivered on time and accurately. Timely handle various problems that occur during the order delivery process, such as goods delays, quality objections, etc., and provide customers with accurate information feedback and solutions., 3，Customer Relationship Maintenance Handle various customer demands, including product consultations, after-sales issues, etc., and provide high-quality customer service with a professional and enthusiastic attitude to improve customer satisfaction and loyalty., 4，Collect customer opinions and suggestions, regularly sort them out and feedback to relevant departments of the company, providing a strong basis for the optimization of the company's internal management and the improvement of product quality. Customer Business Data Management Be responsible for the sorting, archiving and updating of customer business data, establish a complete customer information database, and ensure the integrity, accuracy and security of the data, so as to provide data support for business decisions at any time. 5，Other tasks that the company requires assistance with

Job Requirements

1,Gender and Major: Not limited 2,Language Proficiency: Have good listening, speaking, reading and writing abilities in Chinese, and be proficient in using Chinese for business communication and document processing. 3,Personal Traits Motivated and Ambitious: Possess a strong internal drive, proactively pursue personal growth and career development, and have the courage to take on work tasks and challenges. Dedicated to Work: Be serious and responsible in handling work, pay attention to details, have a high sense of responsibility, and ensure the accuracy and high-quality completion of work. Team Spirit: Be able to quickly integrate into the team, have a strong spirit of teamwork, be good at collaborating with team members to jointly achieve work goals, and at the same time, obey the company's work arrangements and deployments. 4,Nationality: Including but not limited to the Middle East, East Asia, Africa, etc.

Required Languages

English