Tomas
Academic background with knowledge on overall chemical industry, Research and Development, and projects, from planning to deliver. Experience in educating and mentoring, preparation of classes and lectures. Experience in IT Services on development of process and procedures, time and resources management, focus on client and results, orientation to processes enhancement and waste reduction. Also, in applying IT best practices, like standardization, automation, risk reduction and sharing with other teams in order to promote a improved experience to customers. International experience, training a foreign team in the subjects I use to work with. Personal responsibility, honesty, dedication, creativity, innovative thinking, teamwork, capacity to embrace challenges, will of excelling in delivering and commitment with company goals and rules.
03/2015 – To Date – Team Leader of Mainframe Console Operations SME ▪ Leadership and People Management roles; ▪ Follow up projects’ status within SMEs, review of Operational issues, chair team meetings; ▪ Drive the team to work in enhancement initiatives for the benefit of Operations/Customer; ▪ Report project status and other important information to 1st line managers and eventually to 2nd line manager. 09/2010 – 03/2015 – Mainframe Console Operations SME (Ops Analyst) ▪ Main roles comprehend: being the contact between Console Operations and other teams; ▪ Create, review, maintain process and procedures documentation as well as seeking process improvements and waste reduction; ▪ Participate and/or coordinate transition and transformation projects; ▪ Moved to IBM Shenzhen – CN in 09/2014 to contribute with the experience obtained so far. 11/2009 - 09/2010 – Mainframe Technical Leader Backup ▪ Ensure team communication, manage shift resources (personnel and tools); ▪ Balance team workload, assisting Operators in complex activities and training. 12/2008 - 11/2009 - Mainframe Console Operator ▪ Ensure client's systems availability according to the SLA through system monitoring; ▪ Perform corrective actions, problem determination; contact supports.
Participate in the formation of my chemistry students into professional Chemist Technicians, through teaching theoretical and practical chemistry classes, mainly on the subjects; ▪ Main work areas: Safety, Environmental and Quantitative Analytical Chemistry.
▪ Teach 6th grade Science educational content through presence classes, experiments, class work and homework.
Bachelor in Technology Chemistry
Contact Info
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