Job Responsibilities

Independently handle partner inquiries Provide written and phone consultations for German-speaking clients and partners Analyze and categorize technical inquiries to ensure customer satisfaction Document cases in English for internal follow-up Conduct product testing and complete related reports Maintain and continuously review FAQs

Job Requirements

Graduates from 2023/2024; a background in science or engineering is preferred Fluent in German and English, able to use both as working languages Enjoys interacting with clients and has a technical affinity Possesses technical comprehension, the ability to work independently, and a team-oriented mindset Strong analytical and documentation skills

Required Languages

German, English