Job Responsibilities

- Answer telephone calls, emails and correspondence in a professional and discreet manner to ensure efficient and smooth communication; - Communicate well with clients and colleagues, both verbally and in writing, to assist in communicating and dealing with a variety of matters; - Provide excellent customer service and ensure that all inquiries are responded to in a timely and professional manner; - Responsible for appointment management, scheduling meetings, and providing timely updates on case progress; - Assisting attorneys in handling cases, including filing, document organization, and case file management; - Perform data entry in the case management system and maintain accurate and complete information; - Participate in the day-to-day management of the office and provide administrative support to ensure the efficient operation of the office.

Job Requirements

- Fluent in Chinese (spoken and written), able to articulate clearly and write well; - A Bachelor's degree with no restriction on major; - Good customer service sense, strong communication skills and friendly to others; - Good organizational skills and multi-tasking ability to complete work efficiently; - Proficiency in Microsoft Office (Word, Excel, Outlook, etc.); - Legal industry or administrative office experience preferred but not required; - Meticulous, responsible and open to learning new things.

Required Languages

English, Mandarin