Job Responsibilities

1，Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure 2，Inspects all VIP rooms prior to arrival 3，Greet VIP guests personally 4，Liaise with other departments and necessary outside contracts to ensure excellent service delivery 5，Liaise with other departments and necessary outside contracts to ensure excellent service delivery 6，Liaise with other departments and necessary outside contracts to ensure excellent service delivery 7，Attending to special requests by guests，Develop and implement guest telephone contact systems，

Job Requirements

Have 2-3years work experience in luxury hotel or international hotel.

Required Languages

English, Russian