Job Responsibilities

1. Dealer/Importer importers management and KPI 2. After-sales customer service and communications 3. Maintenance, repair and spare parts management 4. Handling of complaints and warranty cases 5. Complaint management 6. Upselling activities 7. Administration of master data and product evaluations 8. Market analysis

Job Requirements

A. A bachelor's degree in business, administration, or related field. B. At least 5 years of experience in a similar position C. Previous aftersales management experience in OEM may be advantageous. D. Strong industry regulations, restrictions, and laws knowledge, Computer literacy and good organizational skills. E. Excellent leadership, communication, sales, and customer service skills, ability to work under pressure and handle stress. F. Strong creative thinking and problem-solving skills.

Required Languages

English