Job Responsibilities

Provide technical support and troubleshooting for Sungrow’s clients (Residential, C&I solar companies and EPCs) via telephone, email, onsite and web conferencing. Participate in Australian project bidding—in charge of solution design, technical support, bidding documents; Proactively stay up to date with all the latest technologies concerning Sungrow’s products and the underlying technologies； PV and ESS market’s information collection and arrangement; Local grid code requirement collection, follow-up local standard requirements; Assist marketing analysis, includes not limit to : customer’s feedback, competitor info; Maintain strong customer rapport and excellent, timely communication； Work with head office to identify, attain required certifications of products ； Serve as certification lead for obtaining regulatory approvals ； Monitor domestic/global standards to ensure continued compliance of products and processes； Build long-term relationship with certification bodies；

Job Requirements

Korean，and oral Chinese available for work 3 years of experience in solar/ESS industry or electricity industry; Electrical Engineering Education; Good Team spirit, experience working in a small team is an advantage; High ability of communication, negotiation; · Hard worker, practical personality ； Solid analyzing and problem-solving skills to troubleshoot technical problems ； Good communication skills, inclusive of verbal, written and formal presentations ； Customers focus mind · A self-starter, you will be able to manage your time and take the initiative； Person who wants to participate strongly in the development of a growing business； Flexibility to work and adapt himself to different cultures and new projects； Experience with Certification (e.g. KS, KC, EMC, etc..) The ability to communicate with personnel at all levels

Required Languages

Mandarin, Korean, English