Native Arabic speaker with a MSc in Engineering Business Management and a BEng in Chemical Engineering. Fully proficient in French and English, intermediate Spanish and currently a beginner in Chinese Mandarin (received HSK1, working towards HSK5). I have solid understandings of contemporary industrial engineering and operations with excellent analytical skills. I am a strong leader with knowledge and experience in Project Management (currently conducting the PMQ Certificate in collaboration with APM), Human Resources Management and Business Operations. I consider myself as a committed, ambitious, and motivated worker who also maintains self-discipline and social commitment. I enjoy working with various stakeholders within cross-functional organisations and drive mutually beneficial outcomes. I am fascinated by the Chinese culture and would love to come work in China. I am flexible in terms of work starting time and looking forward to the future career in China.
• Exclusively assisting the Board of Directors in establishing a branch in Saudi Arabia. • Assisting the Quality Manager in the yearly audit program. • Developing, recommending, and monitoring procedural corrective actions. • Ensuring and maintaining the implementation of ISO 9001:2015 during daily operations. • Successfully developed a strategy to penetrate the Egyptian, Nigerian and Iraqi markets. • Exclusively assisted the General Manager in acquiring Kroma, Limitech, Solina, and DSI Freezing Solutions as our exclusive suppliers. • Successfully developed a follow-up strategy for the Technical Department Team. • Assisting the General Manager in handling all technical complaints. • Assisting in expanding our product portfolio, i.e. Halawa, Ready Meals, Tobacco, and Date Paste production.
• Tutored students in Grade 8 in their classrooms after their school hours, including academic subjects and sports (basketball). • Project manager of "Education for All", responsible for event designing and executive activities. • Delivered high-caliber staff induction and training. • Supervised, developed, and delegated tasks to employees. • Worked collaboratively with key leaders across the business to ensure relevant training needs were met. • Created practice exams, exercise documents, and interactive videos from older content and transferred print materials to digital. • 92% of students passing through the program passed the Lebanese Baccalaureate exams
• Completed the “Products Training” session in which I was introduced to the list of products offered by MAN and learned their functionalities. • Acquired the principles of Instrumentation and Control (I&C) of machines sold by MAN and learned how the machines are incorporated into the system. • Trained extensively on API specifications. • Trained thoroughly on Shell DEP specifications of compressors. • Under the team's supervision, I practiced the preliminary and design calculations of compressors and steam turbines'. • Researched and analysed customer design proposals, specifications, manuals, and other data. • Coded a comprehensive brochure on all types of compressors and turbines currently available on the market, using Matlab. • Conducted data analysis and data entry of design calculations using a specific system proper to MAN • Worked closely with Petrofac on Steam Turbine projects. • Designed and detailed mechanical parts and cable assemblies using MAN's own program. • Expanded technical skills through continuing training courses and outside seminars and webinars.
• Trained in selling and marketing the different types of products offered by the company. • Set up the various social media outlooks to better promote the company. • Conducting customer service through telephones and emails. • Created a CRM database for the multitude of clients. • Product quality check and monitor prior to shipping. • Increased sales figures by over 32% in two years.
• Helped run and test machinery newly implemented in the plant. • Conducted adequate quality control measures on the different types of dairy products. • Coordinated with the head engineer to ensure the effective implementation of a grinder in the plant. • Received consistently positive feedback for quality control testing, continually working with energy and enthusiasm. • Supported staff in negotiations with suppliers. • Monitored multiple databases to keep track of all company inventory.
• Trained extensively on implementing quality measures used for the different types of dairy products. • Worked on a water dilution project that was then implemented in the company. • Maintained excellent standards of service through impeccable attention to detail. • Reviewed quality and amounts of incoming materials. • Maintained work environments safe and efficient at all times.
• Managed and directed various campus events for the society. • Supervised and delivered the first start-up conference in the American University of Beirut. • Increased recognition on the image of the society across the Middle East. • Directed, designed and marketed a European trip, including over 100 students/staff members from numerous engineering departments in the university.
• Trained in making and developing different types of shampoos by assisting the team during the process. • Constructed and tested a filtered water system under personnel supervision. • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs. • Positively increased the company's perception of customer expectations by conducting multiple surveys on the products offered by the firm.
• Distinction Graduate, top three in the major. • Dissertation on “Planning a Manufacturing Facility”. • Global Excellence Scholarship Academic Achievement Award.
• Top three in the International Biodiversity Day at AUB (IBDAA). • Dissertation on “Production of Polyethylene from Biomass”. • Gained a range of technical skills, i.e., Aspen HYSYS, Aspen Plus, AutoCAD, C#, C++, Matlab, MS Project etc.
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