Job Responsibilities
Manage and maintain the relationship with governmental projects key accounts. Manage, operate, and coordinate the products and services qualification process related to the accounts specified. Develop and implement account management strategies for key accounts. Monitor and analyze the key accounts requirements, preferences, and feedback to ensure customer satisfaction. Identify and pursue new business opportunities within key accounts. Coordinate with the overseas key accounts teams and country manager to share information and provide up-to-date reporting for key accounts. Collaborate efficiently with the Regional and Overseas Key accounts, Management, Sales, and Business Development departments to support joint tasks and in preparing technical and commercial proposals based on customer requirements. Build and strengthen client and relevant stakeholders relationships to achieve long-term and high level partnerships Ensure effective communication and coordination with support departments, such as marketing, product management, and technical support. Report and keep up-to-date management and marketing departments for PR events, programs, and initiatives. Stay on top of industry trends. Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients. Process, monitor, and communicate projects and customer relations reports on a monthly basis.
Job Requirements
Availability when requested for a meeting or call by a customer is crucial. Excellent verbal and written communication skills, including the ability to communicate with customers effectively and continuously. Excellent presentation skills (customers management, C-level, and decision-making level, or market regulators). Organizational clarity and relations between all accounts and stakeholders. Ability to work independently and to carry out assignments to completion. Time management skills (including reporting on time and requesting support on time). Energy-related degree preferred / Related experience preferred (3-4 years minimum).
Required Languages
English
Job Details
Position type
Other
Experience
Unlimited experience