Part of the SMT to lead the business and overall strategy of the business Day to day responsibilities as Global Sourcing & Production, to support the business with sourcing the best manufacturers and suppliers for our value proposition and own brand developments. To manage suppliers and pricing with direct and indirect procurement.

Responsible for managing and developing the businesses CRM, to develop relationships and increase the value of known members and customers, across our business groups. Lead a team of 3 to support and develop integrated campaigns, from personalised offers and rewards to member insight and campaign effectiveness. Responsibility includes Email Service Provider and CRM agency management as well as hands on deliverables of lifecycle programs

Lead on the implementation and launch of a single customer view database for over 600,000 members across 8 different business divisions. Responsible for setting the key metrics, operational management and communications to members across print, email and SMS. Created lifecycle programs including welcome, cross trade, lapsed customer and up-sell to increase the member/customer experience and value.

Responsible for various activities within the Marketing Department for the Food Retail Division - Provided first line account management and contact to the Retail division with over 230 sites encompassing over 7,000 colleagues. - Managed multiple tasks, projects and campaigns within agreed SLA and time metrics. - liaised and networked with a range of stakeholders including customers, colleagues, suppliers and partner organisations - managed the production of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters and Promotional items (Umbrellas, pens etc) - Organised and re-structured the retail marketing function removing various processes thus leading to a drive in culture change - Managed and led Retail Marketing function; liaising with key customers at various levels within the business to ensure their expectations were met - Led and co-ordinated various team members to ensure the department fully delivers to the businesses customers - liaised with internal and external designers and printers; - contributed to, and developed, marketing plans and strategies; - managed budgets relative to various projects and estates - Supported the marketing manager and other colleagues.

Graduated with Honors in Business Management (International Business). 3 week study and teach program in China, 2012. Dissertation titled "Women in Leadership - Do women have the same aspirations to be a leader or are the barriers too great for female ent