Created concise. eye-catching headlines and copy on environment and global issues topics. Added keywords. meta descriptions and alt image tags to increase SEO presence. Used Microsoft Word, Google Docs and SharePoint to store and share created documents. Conducted extensive internet research to provide facts and statistics for articles and blogs. Created monthly Excel spreadsheets to manage client projects and deadlines. Proofread and edited posts to prepare for publication.

Increased sales and customer satisfaction through personalized servicing. Listened to clients and introduced solutions to satisfy business and personal needs. Balanced and organized cash register by handling cash. counting change and storing coupons. Logged reports, expenses, receipts, and sales in company database. Improved customer service and telecommunication skills to build lasting relationships. Developed and grew leads through repeat business and customer referrals. Engaged customers in social conversations to create pleasant and easy shopping experience.

Study