/Sales/Current/

Barbara

Software, Learning and Sales Experience
33 years oldSalesMaster's DegreeCome from Italy Living in Beijing
Language: Italian, English, Mandarin
Mandarin: simple communication

Experience in Sales and Support in the Software field

Consultant
华夏农企咨询顾问公司
Dec 2019 - Dec 2019

● Looking for investment and trading opportunities in countries along the Belt and Road ( currently responsible for Ukraine, Italy and Brazil) ● Carry out market research to find new markets and opportunities ● Project management: develop investment forums and business tours by partnering with local collaborators and authorities

Italian Teacher - Beijing
BLCU
Jul 2019 - Aug 2019

Honing my Chinese language skills as job required to teach through Chinese and English

Associate Customer Support Specialist - Dublin
HubSpot
Jun 2018 - Jun 2019(a year)

● Helping customer understanding CRM Data and reporting tool ●Carrying out learning and development projects to improve team knowledge and performance. Devising and delivering training decks as well as reporting on new training methods effectiveness. ●Advising customers on best marketing practices and how to leverage the software to improve their content strategy and campaigns to achieve their lead generation and conversion goals. ● Developed extensive knowledge on Inbound Marketing and Sales, Ads, SaaS and Internet Platforms ● Adapting communication to different customer personas. Cross-team collaboration to solve cases as well as improve customer experience and retention.

Sales Intern - Dublin
HubSpot
Jan 2018 - Jun 2018(5 months)

● Sourcing good fit leads, prospecting leads via discovery calls and nurture them to pass them on to Sales Rep for Demonstration ● Challenger sales and prospecting experience as first Business Development Representative working for Italian Direct Business at HubSpot. Consultative Selling: advising prospects on how to improve their web presence and marketing strategy ● HubSpot for Startups events ● HubSpot competitor Analysis project: developed insights on the state of Inbound in Europe and what differentiate HubSpot from the competitors ● Rotation in service, sales and support team: insight on how the overall company strategy works toward customer retention

CATI Interviewer in Dublin
Behavior and Attitudes
Apr 2016 - Jan 2018(2 years)

● Cold calling prospective interviewees asking to partake in various market research ● Learning how to persevere in the face of refusal ● Gaining knowledge on market research and being able to carry out research in the most appropriate and efficient way ● Developed insight into marketing and branding

Trinity College Dublin ( + 1 Semester at Beida)
, Chinese Studies
Sep 2015 - Aug 2017(2 years)

2 year full time master's programme at Trinity College, the best University in Ireland. Spent 1 semester at Peking University. Thesis on Belt and Road Project. Awarded 2.1. Multi-disciplinary master's spanning from Chinese Political Economy, Business to

Catholic University of the Sacred Heart - Milan
, Foreign Languages for International Relations
Oct 2011 - Dec 2014(3 years)

Awarded 110/110 cum laude ( highest possible score) from the well re-known Catholic University of the Sacred Heart . Studied English, Chinese, Internal relations , English translation ( applied to International relations) and Linguistics.

Customer SupportMarketingCRMCold CallingActive listeningTech SalesConsultative SalesQualifying and Prospecting leadsProblem-solvingTroubleshootingCommunicationClient RelationsPresentation SkillsProject ManagementPublic SpeakingResearchStrategyTrusted Advisor in Inbound Marketing and SalesItalian, English and Chineseconsultingmarket research

Contact Info

  • (+86) 130****2055
  • ****@****

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Resume purchasable for recruiter membership accounts