Job Responsibilities
To assist the F&B Manager in all aspects related to the restaurant. Ensure all areas in Front Office are covered by sufficient manpower at anytime. The MT also needs to provide a high quality guest services. He/She must be knowledgeable with restaurant daily operation routine,should be capable of handing basic complaints and problems to the guest 's satisfaction Duties and responsibilities include Marriott reward memberships precheck a Daily arrival VIP F&B assignment and welcome amenities preparation; Daily arrival guest Marriott reward memberships precheck and management; Coordinate with both internal and external customers; Provide information service and up-sell hotel outlets ; Handle basic guest complain and solve problems ,
Job Requirements
Previous experience as a skill is appreciated for this position. The employee must become knowledgeable of all hotel information to be able to answer any questions as well as all general information concerning the hotel's operation to be able to accommodate,answer ,and recommend guest inquiries
Required Languages
English
Job Details
Position type
Customer service